Contact Us
Get in Touch
Have feedback, suggestions, bug reports, or questions about our mock tests? We'd love to hear from you. Whether you've found an error in a question, want to request a new exam, or need help using the platform — reach out and we'll respond as soon as possible.
Contact Information
- Name: Kareti Rama Krishna
- Email: karetirk@gmail.com
- Mobile: +91 9848608920
- Address: Kareti Vari Street, Singarayakonda, Prakasam District, Andhra Pradesh - 523101, India
What Can You Contact Us About?
- Report an Error: Found a wrong answer, typo, or incorrect solution in a question? Let us know and we'll fix it immediately.
- Request a New Exam: Want mock tests for an exam we don't cover yet? Suggest it and we'll prioritize adding it.
- Technical Issues: Experiencing bugs, slow loading, or errors on the website? Tell us the details so we can resolve them.
- Feature Requests: Have an idea to improve the platform? We're always looking for suggestions to make the experience better.
- Feedback: Found our mock tests helpful? Share your experience — positive or constructive — it helps us improve.
- General Queries: Questions about how the platform works, exam patterns, or anything else.
How to Report a Problem
When reporting an issue, please include:
- The exam name and subject (e.g., "JEE Advanced — Physics")
- The question number or a description of the question
- A clear description of the issue (e.g., "Answer key shows option B but the correct answer is C")
- If possible, a screenshot or the URL of the question page
Email your report to karetirk@gmail.com and we'll review and fix it promptly.
Grievance Redressal
In accordance with the Information Technology Act, 2000, a dedicated Grievance Officer is available to address your concerns:
- Grievance Officer: Kareti Rama Krishna
- Email: karetirk@gmail.com
- Response Time: We acknowledge grievances within 24 hours and aim to resolve them within 30 days.
Office Hours
While we strive to respond to all emails as quickly as possible, typical response times are:
- Email: Within 24–48 hours
- Mobile: Available during 9:00 AM – 9:00 PM IST (Monday – Sunday)
Follow Our Work
Stay updated with new exam additions, feature releases, and preparation tips by visiting our website regularly at https://mocktests.org.
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